ez2 Terms and Conditions for Philippine Players

1. Eligibility and Account Registration

To create an account and use ez2, you must be at least 21 years of age, a resident of the Philippines, and legally permitted to participate in online gaming under applicable Philippine law. Each player is allowed only one account; opening duplicate accounts may result in suspension or permanent closure of all related accounts. You are responsible for providing accurate and up-to-date personal information during registration, and for keeping your login credentials confidential at all times. ez2 reserves the right to request identity verification documents at any stage to confirm eligibility, and accounts may be suspended pending verification if required. If any information you provide is found to be false or misleading, ez2 may terminate your account and withhold any associated balances pending investigation.

2. Platform Use and Acceptable Conduct

The ez2 platform is provided for personal entertainment purposes only and may not be used for any commercial, automated, or fraudulent activity. You agree not to attempt to manipulate odds, exploit system errors, use bots or scripts, or engage in any form of collusion with other players. Any attempt to circumvent platform rules — including using multiple accounts to claim offers more than once — will result in account suspension and forfeiture of any winnings derived from such activity. ez2 monitors account activity continuously and reserves the right to void bets or cancel transactions where irregular activity is detected. All decisions made by ez2 regarding rule violations are final unless successfully challenged through the formal dispute process described in the FAQ.

3. Deposits, Withdrawals, and PHP Transactions

All funds on ez2 are held and transacted in Philippine pesos (PHP). Deposits are credited to your account once confirmed by the payment provider, which may take varying amounts of time depending on your chosen method — GCash transfers are typically faster than bank transfers. Withdrawals are processed in accordance with the timelines and limits described on the Finance page, and are subject to identity verification before release. ez2 does not charge fees for standard deposits or withdrawals, but your bank or e-wallet provider may apply their own charges, which are your responsibility. Funds deposited on the platform may only be used for gaming activity on ez2 and cannot be transferred to other players or used for any purpose outside the platform.

4. VIP Programme and High Roller Access

Participation in the ez2 VIP programme and High Roller section is governed by the tier and activity criteria outlined on the VIP page. VIP tier status is calculated based on your activity across sports betting and casino-style games, and is updated on a rolling basis. Tier benefits — including priority support, exclusive offers, and elevated access to sports markets and live casino rooms — are specific to each tier level and are subject to change with reasonable notice. ez2 reserves the right to adjust tier criteria, modify benefit structures, or discontinue specific VIP perks at any time, provided that changes do not retroactively affect benefits already earned during a completed qualifying period. Access to the High Roller section is linked directly to your VIP tier standing and is granted or removed automatically as your tier changes.

5. Responsible Gaming and Self-Exclusion

ez2 is committed to providing a safe and responsible gaming environment for all Filipino players. You are encouraged to set personal deposit limits, session time reminders, and activity alerts through your account settings to help manage your play. If you feel that your gaming activity is becoming difficult to control, you have the right to request a temporary cooling-off period or a full self-exclusion from the platform, which will be processed promptly upon request. During any self-exclusion period, your account will be suspended and you will not be permitted to register a new account or access the platform through any other means. Full details on tools, support resources, and the self-exclusion process are available on the Responsible Gaming page.

6. Privacy, Data, and Security

Your personal data is collected and processed in accordance with the ez2 Privacy Policy, which explains in detail what information is gathered, how it is used, and how it is protected. ez2 uses standard security measures to protect account data, including encrypted connections for all login and transaction activity. You are responsible for maintaining the security of your own account by keeping your password confidential and logging out after each session, particularly when using a shared or public device. If you suspect unauthorised access to your account, you should change your password immediately and contact support through the FAQ page for further assistance. ez2 will never ask for your full password by email or any other channel, and you should treat any such request as a potential phishing attempt.

7. Changes to These Terms

ez2 may update or amend these Terms and Conditions from time to time to reflect changes in platform features, applicable regulations, or operational requirements. When material changes are made, registered players will be notified through their registered contact details or through a visible notice on the platform prior to the changes taking effect. Continued use of the ez2 platform after any updated terms have been published constitutes your acceptance of those changes. If you do not agree with any updated terms, you should cease using the platform and contact support to close your account before the changes take effect. It is your responsibility to review this page periodically to stay informed of any updates.